Soltpk Privacy Policy
– How We Protect Your Data

1 Introduction

Welcome to the soltpk Privacy Policy. This document explains how soltpk collects, uses, stores and protects personal information provided by players who register and use the soltpk gaming platform. By creating an account and using any feature of soltpk — including making a PKR deposit, playing Slots, Fish Games or Bingo, or placing a bet on Cricket or PSL matches — you confirm that you have read and understood this Privacy Policy.

This policy should be read alongside the Terms and Conditions and the Responsible Gaming page, both of which form part of the complete agreement between you and soltpk. If you do not agree with how soltpk handles personal data as described in this policy, you should not register or continue using the platform.

Soltpk is committed to handling your information with care, keeping it secure and being transparent about how it is used. We do not sell your data, we do not share it with advertisers and we do not collect anything we do not genuinely need to operate the platform effectively.

2 What Information We Collect

Soltpk collects two broad categories of information: information you provide directly when registering or using the platform, and information collected automatically through your use of the site.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Pakistani mobile number and email address
• Residential address in Pakistan
• CNIC number (required for identity verification before withdrawals)
• Payment method details including JazzCash account, Easypaisa wallet, Raast ID or bank account number
• Any information provided when contacting soltpk support

Information collected automatically:

• IP address and approximate location data
• Device type, operating system and browser information
• Pages visited on soltpk, time spent and navigation patterns
• Game sessions played, bets placed and transaction history
• Cookie data and session identifiers (see Section 7)

All of this information is collected only to the extent necessary to operate your account, process PKR transactions, verify your identity and improve the overall platform experience.

3 How We Use Your Information

Soltpk uses the information we collect for clearly defined purposes. We do not use your data in ways that are unrelated to operating the platform or providing you with a safe, functional gaming experience.

• Account management: Creating and maintaining your account, verifying your identity and enforcing the one-account-per-player rule.
• Transaction processing: Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• Platform security: Detecting and preventing fraud, bonus abuse, unauthorised account access and other prohibited conduct outlined in our Terms and Conditions.
• Player support: Responding to queries submitted through our support channels and resolving account or payment disputes.
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problem gaming behaviour, and making self-management tools available within your account.
• Platform improvement: Using anonymised, aggregated usage data to understand how players interact with the site and improve game delivery, page performance and navigation.
• Communications: Sending you account-related notifications such as deposit confirmations, withdrawal status updates and security alerts. With your consent, we may also send promotional offers — you can opt out at any time.

We do not use personal data to make fully automated decisions that have significant legal or financial effects on you without human review.

4 Payment Data and PKR Transactions

All financial transactions on soltpk are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, a bank account or a debit/credit card, the payment details you provide are used solely to process that specific transaction.

Soltpk does not store full card numbers, mobile wallet PINs or online banking passwords. Payment processing is handled through secure channels provided by the respective payment services. Your payment credentials are transmitted securely and are not held in a form that could be read or used by soltpk staff.

Transaction records — including deposit amounts, withdrawal requests, dates and payment method references — are retained as part of your account history. These records are used for account management, dispute resolution and responsible gaming monitoring. They are not shared with third parties for commercial purposes.

5 Sharing Your Information

Soltpk does not sell, rent or trade your personal information to any third party for commercial or marketing purposes. Your data stays within soltpk and is shared only in the following limited and necessary circumstances:

• Payment service providers: Information necessary to process your PKR deposit or withdrawal is shared with the relevant payment provider (e.g. JazzCash, Easypaisa, your bank). These providers have their own privacy obligations and handle your data only for the purpose of completing your transaction.
• Identity verification services: If we need to verify your CNIC or other identity documents, a third-party verification service may be used. This is done securely and only to the extent required to confirm your identity.
• Technical service providers: Soltpk may use hosting, analytics or platform infrastructure providers who process data on our behalf under strict contractual data protection obligations.
• Legal obligations: Soltpk may disclose personal data where required to do so by applicable law, court order or in response to a lawful request from a relevant authority.

In all cases where data is shared with third parties, it is limited strictly to what is necessary for the specific purpose and is never shared in a form that could be used to identify or contact you for unrelated purposes.

6 How Long We Keep Your Data

Soltpk retains your personal data for as long as your account remains active and for a reasonable period thereafter. The specific retention periods depend on the type of data and the purpose for which it was collected.

• Account data (name, contact details, CNIC): Retained for the duration of your account and for a defined period after account closure to allow for dispute resolution and legal compliance.
• Transaction records (PKR deposits, withdrawals): Retained for the period required to support dispute resolution and account auditing.
• Game and betting history: Retained as part of your account record and for responsible gaming monitoring purposes.
• Support communications: Retained for the period necessary to manage and resolve any ongoing queries or disputes.

When data is no longer needed and no legal obligation requires its retention, it is securely deleted or anonymised so that it can no longer be associated with your identity.

7 Cookies and Tracking

Soltpk uses cookies — small text files stored on your device — to make the platform function correctly and to understand how players use the site. We use cookies in the following ways:

• Essential cookies: Required for the platform to work properly. These include session cookies that keep you logged in during your visit and security tokens that protect your account.
• Preference cookies: Remember your settings and preferences so you do not have to re-enter them each visit.
• Analytics cookies: Help us understand which pages and games are most popular, how long players spend on different sections and where technical issues occur. This data is used in aggregate form and is not linked to your personal identity.

Soltpk does not use cookies to serve third-party advertising or to track you across other websites. You can manage cookie settings through your browser, though disabling essential cookies may affect how the platform functions for you.

8 How We Protect Your Information

Soltpk takes platform security seriously. We implement a range of technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure. These include encrypted data transmission, secure server infrastructure, access controls that limit who within soltpk can view account data and regular security reviews.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure. Use a strong, unique password for your soltpk account, do not share your login details with anyone and log out of the platform if you are using a shared or public device.

If you believe your soltpk account has been accessed without your authorisation, contact our support team immediately so we can review and secure your account without delay.

9 Your Rights Over Your Data

As a registered player on soltpk, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your registered mobile number or username so we can locate your account.

10 Minors and Under-18 Users

Soltpk is strictly an adult platform. Registration is only permitted for individuals who are 18 years of age or older. Soltpk does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on the platform, the account will be immediately closed and any data collected will be securely deleted.

If you are a parent or guardian and believe that a minor in your care has registered on soltpk, please contact our support team immediately with the account details so we can take prompt action.

11 Changes to This Privacy Policy

Soltpk may update this Privacy Policy from time to time to reflect changes in the platform, how we handle data or applicable requirements. When changes are made, the revised policy will be published on this page with an updated date at the top.

For significant changes that affect how we use your personal data in a material way, we will notify you via the mobile number or email address registered on your account. Your continued use of soltpk after any changes are posted constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using the platform and contact support to request account closure.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights or need to report a privacy concern, please get in touch with the soltpk support team. Include your registered username or mobile number so we can identify your account and respond as quickly as possible.